01
GLOBAL TECHNOLOGY AND STANDARD
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Sourcing the right product for the right equipment
PanaOIL has the distinct advantage of being independent so we are not constrained by any one technology theory or supply source. We source the right technology globally for the right application and receive supply from our extensive European, USA and Asian technology partners and locally in Indonesia. This flexibility ensures we can technically cover and supply all of your requirements, which is particularly important when they’re updating with the latest equipment or expanding their operations.
Our flexibility and speed to market allows us to bring you peace of mind benefits through improved quality, extended service intervals, range extensions, product rationalisation with cost and operational savings.
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Authorized Distributor
PanaOIL, with its widely spread distributors and supply chain networks, ensures a short product delivery lead time, resulting in a more accurate and faster distribution.
02
EXTENSIVE TECHNICAL SERVICE & SUPPORT
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Global technical expertise at your service
At PanaOIL we keep up-to-date with the ever-increasing requirements of equipment manufacture and advances in lubrication technology, to both source our products and tailor them for local applications. Our PanaOIL Equipment Lubrication Audit focuses on ensuring you maximize the benefits of multi-function and/or specialist Lubricants, plus operational improvement opportunities.
Expert local Technical Support is simply a phone call away to help you both reduce risk and extend the life of your equipment giving you peace of mind and potential cost savings.
03
FLEXIBLE CUSTOMER SERVICE
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Service that responds to your local needs
At PanaOIL we understand the value of good old-fashioned customer service and constantly look to improve the variety and quality of services available to our customers. This comes from being 100% Indonesian-owned and operated and from listening/understanding, our customers need to provide quick, flexible, tailored solutions. This is one of our key points of difference to the multi-national oil companies.
04
PEOPLE
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A friendly local person at the end of the line’
Whilst our customers recognise PanaOIL global technology and flexible service, customers simply tell us they enjoy dealing with us – nothing beats a friendly local voice at the end of the line. Right from its early beginnings, PanaOIL has continued to treat customers as people. If we can’t answer your request straight away, we will tell you and get back to you – and we do!
That is why we have many loyal customers who have grown with us. We know how we like to be treated and valued by our suppliers and we simply do the same for our customers.
05
VALUE FOR MONEY
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Premium quality at competitive prices
As a local business ourselves, we understand the pressures on our customers to provide quality, service, lower costs and value. We provide international quality standards without the international price premium or royalty. We create value by analysing and integrating our product range in line with our customers operations and marketing offers.
We provide savings through product rationalisation, stock configuration, just-in-time supply and programs to assist storage, and application to minimise the risk of incorrect product use in expensive critical equipment.
